Colleen Baker, DyBoren Systems, LLC
Houston, Texas

Colleen Baker has worked in the utility industry for over 25 years. She discovered facilitation in 1990 and quickly realized how great an impact these techniques and process could have on defining project and business requirements. She has facilitated hundreds of sessions in requirements definition, strategic planning, process design, problem resolution, and project planning.

She has extensive experience in business process improvement helping groups understand and streamline their processes. After working in the utility industry for 20 years, she has established her own consulting and training company, DyBoren Systems, LLC. She has been a member of the Southwest Facilitators Network since 2000. She is an active member in the International Association of Facilitators, undertaking roles in conference planning and execution, as a conference presenter and web design.

She has been a Project Management Professional (PMP) since 2004.
She has a Bachelor of Science in Mathematics from the University of Arkansas in Fayetteville. When she is not engaged in helping her clients, she enjoys cooking and boating.

Colleen is co-author of 'Achieving Results Fast: Facilitation for Your Business ' which is now available.

David Johnson, Facilitating Change
Houston, Texas

David L. Johnson, Jr. has worked in the energy industry for over 25 years utilizing his facilitation, information technology, organization change management and training skills. His involvement has included software quality assurance, business process improvement, business continuity, large technology implementations and diversity integrations.

David created his own consulting company, Facilitating Change, focusing on organization change management, facilitation and training. Active memberships include the International Association of Facilitators (IAF), Quality Assurance Institute (QAI) and the Organization Development (OD) Network. He was chair of the 2002 IAF International Conference. David has been an entertaining presenter at multiple local and international conferences on topics ranging from requirements to outsourced efforts to quality assurance to the design of successful sessions.

David has been a Certified Professional Facilitator (CPF) since 2003 and a Certified Software Quality Analyst (CSQA) since 1990. He has a Bachelor of Science in Computer Science from Texas State University, San Marcos and an MBA in Management from Houston Baptist University.

David is co-author of 'Achieving Results Fast: Facilitation for Your Business' which is now available.